I run my business for 20 years. At the beginning as any rookie I tried to win my customers with low price. This practice worked for a short time. Then I noticed that some of my customers stopped calling me. It was very frustrating to me. I always tried my best to serve them. On my question why they don't call me anymore, I've got an answer we found someone else. I kept asking why, what was wrong with me? I've got a same answer" your rates are too high". Funny, because my rates barely covered my expenses. Well, that time is long gone. As my experience in courier service grew,so my rates were. Now, I have drivers. We can handle practically any most complicated delivery. Customers trust me. My advise to potential customers. Before you decide who to trust with your delivery,check their reputation,not only their rates.